A dedicated team of data specialists, developers and designers on hand to support and deliver the insights and functionality you need.
Support on your terms
We know how important it is to have access to effective support. We provide multiple support channels to suit our customers’ different needs and team structures, including Slack, live chat, phone, online knowledge base, forums, a ticketing system and on-site support.
Product Road Map
We actively involve our clients in our product roadmap, working closely with to understand the features and enhancements that will have the biggest impact for them.
We won't sell you a licence and leave you to it. We believe in delivering on-going support and great service to ensure you get maximum value from Bright Analytics and to support with on-boarding and rollout across your organisation.
Bright Analytics integrates with our existing technology stack, providing us with powerful data mapping capabilities to define bespoke data models and deploy custom dashboards for our global clients.
Lowell Simpson, Chief Information Officer, Mediacom Global
The service and support the team at Bright Analytics provide us are second to none, they are always willing to listen to our often astounding ideas and help us implement them with ease, patience and enthusiasm.
Leena Vara-Patel, Operations and Ad-Tech Director, Agenda 21
I would definitely recommend Bright Analytics to anyone who has unique and challenging requirements for their data. They create a solution that is tailor-made for you then help you build upon it.
Eilidh Dawson, Media Controller, Sky
Our team are on-hand to provide support when you need it through live chat, Slack, phone and email.
Our Help Centre is full of useful tips, guides, tools and product insights for experienced data scientists as well as general users of the Bright Analytics platform